Buying a Used Car? Watch Out for Too-Good-To-Be-True Deals!
This article is a genuine story of any situation I faced when used in an car lot. It should help anyone currently looking for a used car be weary of deals which are just too good actually!
About 24 months ago, litigant came into the seller intending to get a new car. Without disclosing the model, I will mention that the car was a small sport-coupe retailing for $42,995 + $1,395 transport and preparation fee. The client test-drove your vehicle and she absolutely loved it. We decided to look at color availability along with the client was disappointed to discover that it absolutely was impossible to obtain a silver vehicle using the equipment she wanted concerning was none in store across the country and orders were closed in the factory (this became in late summer so we were having our inventory close out sale). Still, we been able to find a suitable color replacement and were near finalizing the sale.
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About not much later she calls back. She says she's found a somewhat used version in the model. It was silver, had the many equipment she wanted and was wonderfully priced. I was surprised she was considering this vehicle because she had told me she had never got a new new car from your dealership and was excited to finally buy an auto that no one had owned. When I pointed this out, she told me she really wanted to get new, but this deal was too good to give up. I thanked her regardless on her behalf interest and mentioned that I looked forward to seeing her on the service department.
After I hung up, I was curious to find out this apparently to-good-to-pass-up deal that my client am thrilled about. It did not require much time to find. The vehicle had 6000 miles onto it, and was retailing for $27,000. The seller was located about 2 hours from the dealership and wasn't a commercial vendor, just someone selling their car. Even if my client had not laughed and said any information about the car she had found, I knew this needed to be the one. The initial thing that struck me was the cost. Every other similar vehicle while using same features and equipment was retailing normally for $35000 with roughly precisely the same mileage. Why was this vehicle priced so low? I also wondered why someone that had just bought the automobile 6000 miles ago was selling it so quickly as well as for such a affordable; $8000 below rate. This is something you can see in a very dealership, with demonstrator vehicles or cars that were on the lot for a time, however you rarely see a person selling a motor vehicle they have just purchased.
I made a decision to call back my client and inquire if it was the car she was discussing. Now, usually I would never accomplish this. Once litigant calls off an offer, the very last thing I want to do is undertake more of their time. It will no longer becomes my opportunity what they've decided to acquire, but also in this case, I had ought to. She confirmed, a bit awkwardly, that it was the auto she was going to obtain. I mentioned to her that I thought that the vehicle was priced really low and also that I found it odd how the seller needed to get rid of it so quickly. I recommended she make a scheduled appointment to get the car fully inspected prior to making her purchase only to make sure everything is at order. She mentioned that they would try to seek out the time to create the appointment but felt fairly confident about the vehicle because it ended up being owned by police officers. I do not think she actually found themselves making a meeting at our dealership to the inspection, but I believe she did get it inspected with an independent garage.
The problems begin...
About 2 months after all with this, I walked into the card dealer one morning and saw my former client browsing the service department. I walked over, said hi, and asked how things were going using the car she purchased (I have an outstanding memory and remembered every aspect of the sale, though there was a few months from the interim). She informed me she brought the vehicle in because anytime she position the transmission back, her headlights would start flickering. Now, for everyone who is has ever owned a 'luxury' automobile, you know how the extensive technology within them can now and again create quirky situations such as the main one described above. It is rare, but easily fixed at the seller. However, it turned out odd because of this to be occurring on our client's vehicle because they had historically been very reliable cars with minimal electronic glitches. A week later, I again find this person in the service department. This time, the vehicle had simply stalled during her commute to function and wouldn't normally restart. She had the auto towed to the seller and they found how the fuel pump had failed and needed for being replaced. It was initially since the model had been for the market we had to change a fuel pump, at the least at our dealership. Apparently, this matter had happened in less than 1% coming from all these vehicles around the road. This problem, along using the electronic glitch described previously, were both fixed under warranty.
Six months went by and not using a further problem. Then one morning, the customer is backing away from her driveway and since she involves put your vehicle back into first gear, she discovers the transmission will not likely budge. Once again, the car comes into the casino dealer on a tow truck. It is discovered the transmission is entirely shot, and the casino dealer replaces it. Now, I could continue here, but I will just mention that as a whole, this vehicle's transmission was changed a huge 4 times within a 12 month period! Not only had this never been seen previously on any model on the brand our dealership represents, I don't think it had been seen with any manufacturer. This leads us to a week ago. The client just had her transmission changed to the 4th time. She sent a complaint letter to management team stating her outrage and disbelief with the situation. She blamed our dealership and also our manufacturer for selling cars which are unreliable, overpriced and dangerous. You get what we pay for.
So it is possible to point in this story? Well for example I want to mention that I am all for saving money and having the best deal. This website is focused on that! However, it's absolutely vital to remember that savings shouldn't ever come in the expense on the quality on the service you obtain or the quality of the automobile you are buying. A classic demonstration of sacrificing service for price can be present in certain huge dealerships. Dealers that sell 1000s of vehicles each year can afford to provide you with the best price. However, dealers your many clients have very poor, almost robotic service departments that focus only on getting you inside and out as fast as possible. Inversely, smaller dealerships mightn't have the volume to offer you big discounts, but you are likely to become very service oriented so as to stand out from other sellers.
Let's come back to the client for just a second. Do you not think she would considerably happier today had she purchased a new vehicle even if it had been slightly more expensive and of your different color instead with the lemon she actually purchased? Without knowing it, she sacrificed quality for price. Now I know a few of you will say she was simply unlucky, and that is partly true, however the reality is that they picked up an arrangement that was too good really was...therefore we all know about those.
